TERMS OF SERVICE

 

Please read this document carefully

It details the services which we will provide and it sets out the obligations and rights applying between you and Tradebase Limited. If there is anything in this document which you do not understand or with which you do not agree, do not use our Services. Contracts for differences are complex derivative products and are not suitable for all investors. When trading contracts for differences, you should not use money that you cannot afford to lose, however you cannot lose more than the equity in your account. You should only consider trading contracts for differences if you: have extensive experience of trading in volatile markets; fully understand how contracts for differences work, including all associated risks and costs; are aware that the use of margin or leverage creates greater risks; understand that there are situations where we will be able to close out your transactions without giving you notice; have sufficient time to manage your transactions on an active basis. More detailed risk warnings are set out below. You, as the client, are required to read and understand the General Risk Disclosure which also forms part of these Terms and Conditions. These terms and conditions as amended from time to time, including any of its appendixes as shall be updated and added from time to time are made between you and Tradebase (Europe) Limited or Tradebase Group Limited (as the case may be, each also trading under the name "Tradebase" each such entity shall be referred to herein as "Us", "We" or "Tradebase") ("us" or "we" or "Tradebase" as appropriate). Tradebase (Europe) Limited is a limited liability company. If you have not funded your account you will be a customer of Tradebase Group Limited, these terms and conditions shall be effective between You and Tradebase Group Limited. As of the time You fund your account, You shall become a customer of Tradebase (Europe) Limited and shall benefit from the protections available to clients of regulated entities and accordingly these Terms and Conditions between you and Tradebase (Europe) Limited shall become effective. These are the entire terms and conditions that apply to the use of this website/applications and any services provided in relation to the websites/applications including, but not limited to the use of our trading services, data collection and storage practices (as fully described in Our Privacy Policy, downloadable material from our website, financial information published on our website/applications (either by us or by any affiliated party), electronic content, real time information about the exchange rate or price, as applicable, of some currencies, indices, commodities and securities and tools for executing transactions in the foreign exchange market and the other markets available on our website/applications on the internet, by telephone or fax and any other features, content or services that we may add in the future (collectively the “Services”). Use of the Services is subject to these Terms and Conditions. If you have any objections to the Terms and Conditions, do not use our Services. Your access to and use of the Services constitutes your acceptance of the Terms and Conditions and any other legal notices and statements contained on this website. Your use of the Services is governed by the version of the Terms and Conditions in effect on the date each Service is used by you. You are responsible for checking this page on our website/applications periodically in order to review the current version of the Terms and Conditions. Please feel free to contact our customer support team for any clarifications before you use or continue to use any Service.

 

IMPORTANT NOTE - TRADEBASE DOES NOT ACCEPT ANY USERS IN THE USA (RESIDENTS AND CITIZENS), JAPAN, BRAZIL, TURKEY, CANADA (INCLUDING ONTARIO & QUEBEC), DEMOCRATIC PEOPLE'S REPUBLIC OF KOREA (DPRK), IRAN, CUBA, ALBANIA, SERBIA, SUDAN OR SYRIA. IF YOU ARE TRAVELLING TO ANY OF THESE COUNTRIES, YOU ACKNOWLEDGE THAT OUR SERVICES MAY BE UNAVAILABLE AND/OR BLOCKED IN SUCH COUNTRIES. TRADEBASE RESERVES THE RIGHT TO IMPOSE ADDITIONAL REQUIREMENTS OR CONDITIONS BEFORE ACCEPTING USERS RESIDING IN OR FROM SPECIFIC COUNTRIES IN ITS SOLE DISCRETION. NOTWITHSTANDING ANYTHING TO THE CONTRARY IN THESE TERMS AND CONDITIONS, FRENCH RESIDENTS SHALL BE ELIGIBLE TO AN INTRINSIC PROTECTION. ACCORDINGLY AND INDEPENDENTLY OF THE MARKET VOLATILITY, THEIR MAXIMUM LOSS WITH RESPECT TO EACH TRANSACTION SHALL BE THE TOTAL AMOUNT INVESTED IN SUCH TRANSACTION, AS UPDATED BY SUCH USER FROM TIME TO TIME.

Electronic Signatures and Agreement(s): You acknowledge and agree that by clicking the “I agree” button or similar buttons or links as may be designated by Tradebase Limited to show Your approval of any foregoing texts, the use of the Services (as defined below), You are entering into a legally binding contract. You hereby agree to the use of electronic communication in order to enter into contracts, place orders and other records and to the electronic delivery of notices, policies and records of transactions initiated or completed through our websites and platforms. Furthermore, You hereby waive any rights or requirements under any laws or regulations in any jurisdiction which require an original (nonelectronic) signature or delivery or retention of non-electronic records, to the extent permitted under applicable mandatory law.

 

CUSTOMER AGREEMENT

These Terms and Conditions describes to You in full detail the terms and conditions which You must accept without restrictions or objections before using our Services. Before You use our Services and before You become a customer of Tradebase, You must fully understand and agree to all the terms and conditions expressly explained and/or implied hereto by reference. Notwithstanding anything to the contrary, by continuing to use our Services You are implying that You have read these Terms and Conditions and have unconditionally accepted without reservation the Terms and Conditions in their entirety.

 

These Terms and Conditions were published on and last updated on May 3rd, 2018.

 

SERVICES, REGISTRATION & ACCOUNTS

Scope of Services

These Terms and Conditions covers the entire scope of Services provided by Tradebase including, but not limited to, the use of our website and/or applications, data collection and storage practices (as fully described in Our Privacy Policy , downloadable material from our website, financial information published on our website (either by Us or by any affiliated party), electronic content, real time information about the exchange rate of some currencies, tools for executing transactions in the foreign exchange market on the internet, by phone or fax and any other features, content or services that We may add in the future. These Terms and Conditions cover any form of communication between Us and You including email, telephone, fax and any other means of communication we agree. The Services are offered in relation to: Transactions in contracts for differences where the underlying assets include foreign currency, shares, Exchange-Traded Funds (ETFs), indices, commodities and virtual assets (collectively (“CFDs”); and Transactions of acquiring the underlying asset as shall be available in the Trading Platform from time to time as the case may be. We reserve the right to modify, suspend or discontinue, temporarily or permanently, all or any part of our Services with or without notice. You agree that we will not be liable to you or to any third party (for whom you may be acting) for any modification, suspension or discontinuance of all or any part of our Services.

 

Registration

You acknowledge that applicable laws require financial institutions to obtain, verify, and record information identifying each person who wishes to effect trading activity via an Tradebase account. By accepting these Terms and Conditions, you agree to Tradebase's verification policy. You further acknowledge that We make efforts to prevent fraud and to confirm Your identity. Accordingly and in order to comply with our regulatory obligation, upon our registration process or at any given time thereafter and in any event prior to commencing your trading activity, You are required to provide personally identifiable information and additional documentation required by Us for such purpose. If you fail to verify your account within 12 days as of the effective date of these Terms and Conditions (i.e. from your deposit date), we will be forced to terminate the relationship with you and refund the available balance from your account, less any non-withdrawable amount, to the original method of payment in your name. It is hereby clarified that until You have fully verified your account certain actions may be taken and certain limitations may be imposed on your account at any time prior to such termination, all according to Tradebase’s sole discretion (such as, but not limited to: closing open positions in your account, restricting any withdrawals /opening new positions/making new deposits; and any other action or limitation as Tradebase shall decide). Without derogating from the generality of the foregoing, Tradebase reserves the right to limit, block access to the Services and/or terminating the user account (including by closing your open positions) and/or to assign its accounts to another entity at any time if such required information and documentation is not provided. Tradebase shall bear no responsibilities to the possible losses you incur upon the closure of such positions. To the extent you have not funded your Account, you will be a customer of Tradebase Limited. By providing such information and/or documentation, You are confirming to Us that any information and documentation provided by You is true, accurate, updated and complete information. Additionally, You agree that You will not impersonate any person or entity, misrepresent any affiliation with another person, entity or association, use false headers or otherwise conceal your identity from Tradebase for any purpose. If You are registering as or for a business entity, You hereby declare that You have the authority to bind that entity to these Terms and Conditions. We apply strict security procedures and undertake to treat the information that You provide Us with care in accordance with our Privacy Policy. Please note that when You register with Us You will choose a user name and password that will personally identify You each time You log on to our system. Your username and password should be kept confidential at all times. It is your sole responsibility to safeguard this information. If the security of the above username and password is breached or if You suspect that they are being wrongfully used – please contact Us immediately. If we believe that there is likely to be a breach of security we may require you to change your account credentials or suspend your access to the trading platform. We reserve the right to edit, amend or issue you with new account credentials or require a change of your account credentials at any time by giving notice to you.

 

Privacy Policy

Please refer to our Privacy Policy for information about how we collect, use and share your information.

 

Eligibility

It is a pre-condition that our Services are only used and contracts are only formed by those who are permitted to enter legally binding agreements. Therefore, if there is any reason why You would not be able to enter a legally binding agreement with Us, for whatever reason - do not use our Services. Such reasons could include, but are not limited to persons that have not yet reached a legal age of consent in a relevant jurisdiction. Due to our internal policies, we will only provide the Services to users with sufficient experience, knowledge and understanding of financial investments in CFDs or financial products, who fully understand the associated risks. Notwithstanding any of the above, the above mentioned eligibility restrictions shall only apply in cases where the Services involve the use of real money. The above restrictions shall not apply to use of any demonstration account not associated with real money transactions. Trading activity with Tradebase might be illegal in some jurisdictions and we encourage users (including, but not limited to users from Canada and Brazil) to check local regulations before deciding to use the Services. We reserve the right to asses or reassess at any time your relevant knowledge and experience to use our Services. Without limiting the foregoing, by using our Services You acknowledge and understand that laws regarding financial instruments vary throughout the world, and it is Your obligation alone to ensure that You fully comply with any law, regulation or directive, relevant to Your country of residency with regards to the use of our Services. For avoidance of doubt, the ability to access Our Services does not necessarily mean that Our Services, and/or Your activities through it, are legal under the laws, regulations or directives relevant to Your country of residency. Our websites and/or any other online material do not constitute, and may not be used for the purposes of, an offer or solicitation to anyone in any jurisdiction in which such offer or solicitation is not authorized, or to any person to whom it is unlawful to make such an offer or solicitation.

Language of Terms and Conditions

Tradebase may elect to provide you with these Terms and Conditions and/or any other documentation, information and communications (“Communications”) in various languages. By accepting these Terms and Conditions (in any language) you acknowledge and accept that: (a) Tradebase's official language is English; and (b) in the event of any discrepancy or inconsistency between any Communication in English and the same in another language, the Communication in English shall exclusively prevail.

Means of communication

Tradebase reserves the right to communicate with you by email, electronic chats, online discussions, telephone, fax, post, newsletters issued by us and/or any other mean of communications, whether such communication is personally addressed to you or generally addressed to all our users. By accepting these Terms and Conditions you acknowledge and confirm that all such means of communications are deemed acceptable and any such communication so provided shall be deemed to have been received by you. You further hereby consent to your Account information and trade confirmations being available on the internet instead of having such information delivered to you by mail or email. You will be able to access account information through the trading platform using your Account credentials. We will display all of your account activity and you will be able to reports of account. Posting of account information on your online account will be deemed delivery of confirmation and account statements.

Your representative(s)

Should you grant trading authority or control over your account to a third party whether on a discretionary or non-discretionary basis, you do so at your own risk. Neither Tradebase nor any of its affiliates or agents shall in any way be responsible for reviewing your choice of such third party or for making any recommendations with respect thereto. Tradebase does not make any representations or warranties concerning such third party and shall not be responsible for any loss to you which results from the actions of such third party. Tradebase reserves the right to reject the appointment of any representative or attorney authorized to act on your account and may elect to dismiss and/or reject any transactions performed by such person.

 

Payments and Withdrawals

You may deposit money into your trading account at any time. We will only accept a payment method (for example bank account, e-wallets etc.) in your name. Unless otherwise approved by us pursuant to our internal procedures, third party or anonymous payments shall not be accepted. If Tradebase is not satisfied that you are the sender of the money it reserves the right to reject the money and return it to the remitter less any transfer fees or other charges. You may be required to submit additional documentation as required by anti-money laundering regulations and any other similar regulations applicable to us (“AML”). We reserve the right to impose payment, deposit or withdrawal limits and payment, deposit or withdrawal fees by giving you reasonable advance notice. If we accept any payments by debit card, credit card or any other payment method that may charge processing fees, we reserve the right to charge you a transfer fee. We reserve the right to use our affiliates’ e-wallets and payment processing accounts to process your deposits and withdrawals on our behalf. Your funds may be aggregate with other clients’ funds within an omnibus sub-account on our behalf and transferred to us upon intervals to be determined by us in our sole discretion. If you make a payment to one of our and/or our affiliates payment processing accounts, Tradebase shall immediately credit your trading account with the amount of such payment if we are satisfied that you are the sender of the money. Credit in your trading account shall be denominated in United States Dollars only. If We are not satisfied that You are the sender of the funds We reserve the right to reject the funds and return them to the remitter net of any transfer fees or other charges. We reserve the right, without prior notice to you, to make any currency conversions which we consider necessary or desirable for the purposes of complying with our obligations or exercising our rights under these Terms and Conditions or any transaction. Any such conversion shall be effected by us in such manner and the rates set forth in our website. Typically, such charges will be presented to you via our trading platform at the time the payment is being made. All foreign currency exchange risk arising from any transaction or from our compliance with our obligations or the exercise of our rights under these Terms and Conditions will be your responsibility. Once received, your money (save for any funds used as margin) shall be deposited in segregated client accounts maintained by us with reputable payment institutions and payment providers. If you give an instruction to withdraw money from your trading account, we will reduce the requested money immediately from your account balance and shall process the withdrawal within the following 24 business hours being any day other than a Saturday, Sunday or public holiday when banks in the relevant jurisdiction are open for business (“Business Day”) of our acceptance of the instruction if the following requirements are met:

• your instruction includes all necessary information;

• your instruction is to make a payment through a payment method in your name (e.g. bank account, e-wallets etc.); and

• you have provided full identification documents as may be requested by us to support your instruction pursuant to our AML procedures. Please note that it might take a few days for your payment processor to update the balance in your account, depending on its policy and procedures.

 

Right of set-off

All your money, securities, currencies, and other property which Tradebase may at any time be holding for you (either individually, jointly with others, or as a guarantor of the account of any other person) or which may at any time be in its possession or control or carried on its books for any purpose, are subject to a general lien and right of set-off by Tradebase for your liabilities to Tradebase (Europe) Limited.

Client’s Money

Your funds (except for Margin) will be segregated by us and held in segregated bank accounts or in segregated accounts with another authorized firm which may be an affiliate of ours (i.e. will be held separately from our own funds), in accordance with the applicable laws and regulations. We may hold your money and aggregate the money of other clients in the same bank account (an omnibus account).

Omnibus Account Risk

The risk of loss emanating from the use of omnibus accounts in third parties, i.e. financial or credit institutions. The above risk may hold other types of risks including legal, liquidation risk, haircut risk, third party risk etc. In the event of the insolvency or any other analogous proceedings in relation to that third party, Tradebase may only have an unsecured claim against the third party on behalf of the client, and the client will be exposed to the risk that the money received by Tradebase from the third party is insufficient to satisfy the claims of the client with claims in respect of the relevant account. Tradebase does not accept any liability or responsibility for any resulting losses.

Several Trading Accounts

If you have more than one trading account, we reserve the right to treat all such accounts as if they were under one account. We may limit the number of trading accounts maintained by any person or within a single household, at our sole discretion. We are authorized and entitled without notice to you to take such action to protect our own position by combining your accounts, setting-off between your accounts or to satisfy any obligations that you may have to us out of any of your monies in our custody.

Orders

We may utilize another executing broker, including an affiliate or a non-affiliated third party, to execute your orders/or and transactions. Such executing brokers shall have the benefit of all of our rights and remedies and limitations on liability under these Terms and Conditions. We reserve the rights to decline any order or transaction, at any time, in our sole discretion. We further reserve the right to cancel, modify, suspend or discontinue, temporarily or permanently at any time in its sole discretion any existing order and/or the ability to place any orders including without limitation, limit orders such as stop loss, take profit, buy limit and/or sell limit, either generally or with respect to a specific instrument or with respect to a specific direction of a specific instrument. Any order or instruction you give us will not take effect unless actually received and acknowledged by us. We shall be entitled to act upon any order or instruction which we reasonably believe is given by you or on your behalf without further enquiry as to the genuineness, authority or the identity of any such person giving or purporting to give such order or instruction. The execution of an order by us shall constitute a binding agreement between you and us on the terms of such executed order. Tradebase does not guarantee any order. Placing stops, regardless of the entry or closing designation, does not guarantee that the trade will be filled at the order price. All entry Stops and Stops will be filled, upon activation, at the available market price available to us that may or may not match the requested order price. You acknowledge that it may not be possible to cancel or modify an order with respect to certain types of transactions, with respect to securities and/or Cryptocurrencies (being a type of decentralized digital currency or asset which is not issued by any central bank or issuer in which encryption techniques are used to facilitate the generation of units of the currency or asset and verify the transfer of units (“Cryptocurrencies”)) executed as a CFD transaction or acquisition of the underlying asset. Any attempt to cancel or modify an order is simply a request to cancel or modify and shall not be recognized by Tradebase, unless specifically approved by Us. Tradebase shall not be liable to for any loss You may sustain in the event of a non-cancelation of said orders, regardless if the security price becomes highly volatile, the occurrence of a market event and/or upon an excessive movement in the underlying market or the like.

 

RISKS DISCLAIMERS AND LIMITATIONS ON LIABILITY

 

General Risk Statement

You understand that You are using our Services at your own risk. It for this reason that We condition the use of our services to those who can actually bear the loss of any money invested and who properly understand the associated risks that are inherent to trading contracts for differences in relation to foreign currencies, securities (including shares, stocks, bonds and/or other debt instruments, 24 including government and public issues) commodities, indices and Cryptocurrencies. It is also important to have relevant experience when entering financial contracts and transactions. As You know, the forex, commodities, securities, indices and Cryptocurrencies market is a dynamic arena and their respective prices are often highly unpredictable and volatile. You should not deal in these products unless you understand their nature and the extent of your exposure to risk. You should also be satisfied that the product is suitable for you in light of your circumstances and financial position. In addition, use of our Services can never be considered a safe investment rather only an investment with a high risk of loss inherently associated with it. Furthermore, our own spread is added to online quotes which makes a trade on our websites even more volatile. We make sure that the maximum risk associated for any user shall not exceed the actual amount of money available in your Account so You cannot lose more than the equity in your account.

 

INDEMNIFICATION AND LIMITATION OF LIABILITY

YOU EXPRESSLY AGREE THAT YOUR USE OF THE WEBSITE, AND ANY PUBLICATIONS, PRESENTATIONS, FINANCIAL TRADING INFORMATION, PRICING DATA, TRADE DATA, PERFORMANCE INFORMATION, BLOGS, POSTINGS, OR OTHER INFORMATION, CONTENT, SERVICES AND MATERIALS CONTAINED IN, ACCESSED VIA, OR DESCRIBED ON OUR WEBSITE, IS AT YOUR OWN RISK, AND THAT ALL SUCH INFORMATION, CONTENT, SERVICES AND MATERIALS ARE PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS. TO THE FULL EXTENT PERMISSIBLE BY APPLICABLE LAW, WE MAKES NO, AND HEREBY DISCLAIMS ALL, REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE AVAILABILITY, OPERATION AND USE OF OUR WEBSITES OR THE INFORMATION, CONTENT, MATERIALS OR SERVICES ON OR ACCESSED VIA OUR WEBSITES, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, AND IMPLIED WARRANTIES ARISING FROM COURSE OF DEALING OR COURSE OF PERFORMANCE. NEITHER THE WEBSITE, NOR ANY INFORMATION, CONTENT, MATERIALS, OR SERVICES AVAILABLE VIA THE SITE, CONSTITUTES OR IS INTENDED TO CONSTITUTE, OR SHOULD BE CONSTRUED AS, A SOLICITATION OR ANY OFFER TO BUY AN INTEREST IN ANY SECURITY, INVESTMENT ADVICE OR A RECOMMENDATION OR PROMOTION OF ANY TRANSACTION OR OTHER FINANCIAL PRODUCT, INVESTMENT MANAGER, OR TRADING OR INVESTMENT STRATEGY. IN ADDITION, WE DO NOT REPRESENT OR WARRANT THAT THE INFORMATION ACCESSIBLE VIA THE SITE IS ACCURATE, COMPLETE, RELIABLE OR CURRENT AND WE ARE NOT RESPONSIBLE FOR ANY ERRORS OR OMISSIONS THEREIN OR FOR ANY ADVERSE CONSEQUENCES RESULTING FROM YOUR RELIANCE ON ANY ASPECT OF THE SITE. FURTHER, WE MAKE NO REPRESENTATIONS AND WARRANTIES THAT OUR WEBSITES WILL BE UNINTERRUPTED, SECURED, OR FREE OF ERRORS OR VIRUSES, OR OTHER HARMFUL COMPONENTS. IN NO EVENT SHALL WE OR OUR AFFILIATES, OR THE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS OR REPRESENTATIVES OF TRADEBASE LTD. OR ITS AFFILIATES (THE "TRADEBASE PARTIES") BE LIABLE TO YOU OR ANY THIRD PARTY FOR DAMAGES OF ANY KIND ARISING OUT OF THE USE OF, ACCESS TO, RELIANCE ON, INABILITY TO USE OR IMPROPER USE OF OUR WEBSITES, ANY INFORMATION POSTED ON OUR WEBSITES BY ITS USERS, OR ANY OTHER INFORMATION, CONTENT, MATERIALS OR SERVICES AVAILABLE ON OUR WEBSITES (INCLUDING, BUT NOT LIMITED TO, ANY DIRECT, INDIRECT, SPECIAL, PUNITIVE, INCIDENTAL OR CONSEQUENTIAL DAMAGES OR DAMAGES FOR LOSS OF PROFITS, GOODWILL OR REVENUE, BUSINESS INTERRUPTION, OR LOSS OF DATA), EVEN IF ADVISED OF THE POSSIBILITY OF SUCH DAMAGES, AND REGARDLESS OF THE FORM OF ACTION, WHETHER IN CONTRACT, TORT, OR OTHERWISE. IN ANY EVENT, AND NOTWITHSTANDING, THE MAXIMUM LIABILITY THAT YOU MAY CLAIM FROM US FOR ANY REASON SHALL BE NO MORE THAN THE ACTUAL SUM OF MONEY THAT YOU DEPOSITED IN YOUR ACCOUNT FOR THE PURPOSE OF TRADING THAT MAY 31 HAVE BEEN THE BASIS FOR ANY ACCUMULATED LIABILITY THAT YOU INCUR. CERTAIN STATE LAWS DO NOT PERMIT LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN TYPES OF DAMAGES, AND THUS SOME OR ALL OF THE DISCLAIMERS, EXCLUSIONS OR LIMITATIONS ABOVE MAY NOT APPLY TO YOU.

 

Technical Problems and Difficulties.

As a provider of technology, We remind You that in some circumstances the use of the internet can at times be unreliable and at times You may experience trouble connecting, although is now common practice that generally the use of the internet is now regarded to be very reliable. Notwithstanding, and recognizing the above, You hereby undertake that We will not be liable, and You will not hold or seek to hold Us or any of our officers, employees agents or service providers liable, for any technical problems, system failures and malfunctions, communication line failures, equipment or software failures or malfunctions, system access issues, system capacity issues, high internet traffic demand, security breaches and unauthorized access, and other similar computer problems and defects. We do not represent, warrant, guarantee or claim that You will be able to access or use our Service at all times and from any location. Moreover, if you are travelling to any country in which our Services may not be available or are blocked, such as USA, Japan and/or Turkey, you have limited or no access to our Services. Neither do We represent, warrant, claim or guarantee that our Services will be uninterrupted and error-free at all times. Furthermore, We make no warranties for merchantability or fitness for a particular purpose.

 

Disconnection Policy

If You are suddenly disconnected from our Services whilst actively trading online, We will keep your positions open until You can reestablish your connection or trading ceases.

 

Maintenance Shut Downs

We maintain our continuing right to shut down our operations and close our Services to our customers at any time. We may do so at any given time, without notice. If We do so, We maintain the right to close all open transactions 32 (regardless of any ongoing positions and profit margins) and to conclude the transactions at fair and market value quotes so that our customers will not have any ongoing claims from Us. Furthermore, at any given time, at our sole discretion, We reserve the right to impose volume limits on customer accounts. Contract payouts shall be determined by Tradebase by reference to the daily values reported on this website relevant to the interbank trading data received by Tradebase for Forex or derivative products quotes, subject to the provision that Tradebase shall have the right to make corrections to such data in the event of mispriced or typographically incorrect data.

 

PROHIBITED TRADING TECHNIQUES

 

Circumvention & Reverse Engineering

You shall not unlawfully access or attempt to gain access, reverse engineer or otherwise circumvent any security measures that We have applied to our system. If, at our sole discretion, You are in breach of this clause, We may terminate your access to the Service immediately and/or have your account blocked, and Tradebase may inform Interested Third Parties of your breach of this clause. We have, and will continue to develop any tools necessary to identify fraudulent or unlawful use of our Service.

 

Artificial Intelligence Software

It is absolutely prohibited to use any software, at our sole discretion, which purpose is to apply any kind of artificial intelligence analysis to our system relating to the use of our Service. In the event that We determine, at our own discretion, that artificial intelligence software has been used We reserve our right to take action as We see fit, including completely blocking access to the Service and/or terminating the user account. Tradebase reserves the right to seize any profits and/or revenues generated directly or indirectly by exercising prohibit trading activity as described in this Section.

 

Abusive trading technique

Internet, connectivity delays, market events and price feed errors sometimes create a situation where the prices displayed on the Tradebase trading platforms do not actually reflect the market rates, either generally as a result of connectivity delays, upon the occurrence of a market event or an abnormal trading conditions. Trading strategies aimed at exploiting errors in prices and/or concluding trades at off-market prices, or taking advantage of these internet delays (such a scalping or sniping), cannot exist in an OTC market where the client is buying or selling directly from the market maker. Such trading strategies are not permissible on our trading platform. You are also prohibited from entering into transactions or combinations of transactions which taken together or separately are for the purpose of manipulating our platform for gain, such as such as holding long and short positions in the same or similar instruments at similar times either by you or by you acting in concert with others. If We can reasonably demonstrate that you, based on your trading strategy or other behavior, deliberately and/or systematically exploited or attempted to exploit such errors in prices, off-market prices and/or performed prohibited trading activities, we are entitled to take one or more of the following counter measures within 30 days as of the time We have identified such techniques: (i) adjust the price spreads available to you; (ii) restrict or delay your execution and/or your access to streaming, instantly tradable quotes, including by providing manual quotations only; (iii) reclaim from your account any historic trading profits that we can demonstrate have been gained through such abuse at any time; and/or (iv) terminate the account immediately by giving written notice. Any dispute arising from such quoting or execution errors will be resolved by Tradebase at its sole and absolute discretion.

 

CONFLICTS OF INTERESTS

We are required to have in place arrangements with a view to taking all reasonable steps to prevent conflicts of interest constituting or giving rise to a material risk of damage to the interests of our clients. We have established a comprehensive conflicts of interest policy to identify and manage such actual or potential conflicts of interest. Our conflicts of interest policy is available upon request. Where we are unable to prevent a potential conflict of interest, we will notify you in writing about the nature and sources of potential conflicts of interest, so that you can make an informed decision on the Services or recommendations involved. You accept and confirm that a conflict of interest may arise when the interest of Tradebase and its affiliates competes or may appear to compete with your interests under these Terms and Conditions. 8.3. Specifically you hereby acknowledge and confirm that:

• We may assign or transfer the execution of Your orders to another member of the Tradebase group or companies;

• We may execute at the same time orders by different customers that are opposite to one another;

• We may establish business, including without limitation, trading relationships with other issuers of financial instruments and We may have a financial interest in such instruments;

• We act as a market maker and in this context there may be inherent conflicts of interest; and

• We may compensate and/or share our revenues from your activity with our affiliates, partners and/or other similar parties performing marketing activities on our behalf. You hereby further acknowledge that We also may compensate other users who You have elected to follow and/or copy (such as qualified Popular Investors).

 

Termination of these Terms and Conditions

We reserve the right to terminate these Terms and Conditions and your account and registration (including your username and password) in the following cases:

• If for any reason We decide to discontinue to provide the Service, by providing at least a 3 (three) calendar days’ notice (which may be provided by email, facsimile etc.);

• If We believe that You have breached any of the terms of these Terms and Conditions, immediately without notice;

• If your use of the Service has been in any way improper or breaches the spirit of these Terms and Conditions; or

• an issuance if an application, order, resolution or other announcement in relation to the bankruptcy or winding-up proceedings in which You are involved, immediately without notice;

• the death of the user, immediately without notice .

• You may terminate these Terms and Conditions and your account and registration (including your username and password) at any time by sending an email to such termination to take effect upon Tradebase terminating your account and registration (including username and password), which shall occur within 7 calendar days after receipt of your email on our servers, provided that You shall remain responsible for any activity on your account between sending Us an email and the termination of your account by Us.

• If these Terms and Conditions are terminated for any reason due to suspected misconduct by the user, Tradebase reserves the right to withhold any funds in the account until the matter is resolved. Any decision made by Tradebase regarding the matter will be final.

 

Severability

If any part of these Terms and Conditions is unlawful, void or determined to be unenforceable, that part will be deemed severable and will not affect the validity and enforceability of any remaining provisions.

 

Modifications to These Terms and Conditions.

No provision of these Terms and Conditions can be amended by You, in any respect, except in a writing by an officer of Tradebase that has been confirmed by Tradebase’s secretary, and in entering into these Term and Conditions, You have not relied on, or been otherwise induced by, any matter not contained in such writing. For the avoidance of doubt, our customer support department employees are not authorized to amend or to waive the terms of these Terms and Conditions in any respect. We reserve the right to amend, revise, modify, and/or change these Terms and Conditions at any time.

 

Assignment.

Subject to applicable regulations, upon notice to You, Tradebase may assign these Terms and Conditions and/or any of our rights and/or obligation hereunder to another registered or authorized or unauthorized investment professional.

 

END USER LICENSE AGREEMENT

TRADEBASE LTD.

This is the end user license agreement that applies to the use of Tradebase Group Limited and its affiliates’ websites and trading platforms (the “Agreement”). If You have objections to the terms and conditions stipulated hereto, do not use our websites and trading platforms in any way. Downloading, installing and your access to and use of this website and our applications and trading platforms constitutes your acceptance of these Terms and Conditions and any other legal notices and statements contained on this website, our platforms and/or our applications. Your use of the Tradebase websites, platforms and applications is governed by the version of this Agreement in effect on the date each Tradebase website is accessed by You. Please feel free to contact our customer support team at https://tradebase24.com/contact-us for any clarifications before You continue to use these websites and platforms. Electronic Signatures and Agreement(s): You acknowledge and agree that by clicking on the ACCEPT button or similar buttons or links as may be designated by Tradebase to show Your approval of any foregoing texts, the use of the Services (as defined below), You are entering into a legally binding contract. You hereby agree to the use of electronic communication in order to enter into contracts, place orders and other records and to the electronic delivery of notices, policies and records of transactions initiated or completed through our websites, applications and platforms. Furthermore, You hereby waive any rights or requirements under any laws or regulations in any jurisdiction which require an original (non-electronic) signature or delivery or retention of non-electronic records, to the extent permitted under applicable mandatory law.

General Terms for all Bonuses

Tradebase LTD reserves the right to set, alter and/or annul the criteria for bonus eligibility at its sole discretion. Tradebase LTD will make public the policy under which you will be entitled to withdraw any bonuses received by you, and may change, enhance, narrow or annul said policy at any time.

Tradebase LTD may, from time to time, offer refunds to customers who suffered losses using the service. Any refund will be offered solely at Tradebase’s discretion, and regardless of any such refund offered to anyone, including you, you will not have a claim for, and may not rely on being offered, a refund of any sort.

Any indication or suspicion of fraud, manipulation, cash-back arbitrage, or other forms of deceitful or fraudulent activity in a client account will result in nullification of all previously granted bonuses and/or any and all transactions carried and/or profits or losses garnered therein. In these circumstances, Tradebase LTD reserves the right, at its sole discretion, to close or suspend (either temporarily or permanently) all such client accounts.

To help traders starting out in online crypto trading, Tradebase LTD offers a variety of bonuses and promotions to depositing customers. Every bonus is meant to give traders an extra boost to their trading experience. Let’s have a look at how they work and how you can get them.

Cash Bonus Policy

Tradebase LTD may, from time to time and at its sole discretion, offer trading bonuses to specific traders as immediate cash into the account balance, allowing the clients to use this bonus for trading immediately.

You may withdraw the bonus only after reaching a trading volume (after receiving the bonus) of thirty times the sum of the cash bonus. For example, if you deposit EUR 5,000 and receive a Cash Bonus of EUR 2,500, the bonus will be eligible for withdrawal after trading a volume of EUR 75,000 is reached.

In the case of requesting a withdrawal when the required trading volume has not been reached or in the case the client requests to close the account, the trading account can be liquidated only after the penalty fee of 18% of the amount in disposal is indemnified.

Trade Insurance Bonus Policy

Tradebase Ltd may, from time to time and at its sole discretion, offer trade insurance bonuses to specific traders. The Trade Insurance bonus allows clients to be covered on any losses when they trade a volume of up to 100% of the deposit amount, regardless of the profit level. For example, if a client deposits EUR 5,000, the client will be covered on out-of-the-money (OTM) trades for the first EUR 5,000 volume traded in addition to receiving profit on in-the-money (ITM) trades.

You may withdraw the Bonus only after reaching a trading volume (after receiving the bonus) of thirty times the sum of the cash bonus. For example, if you deposit EUR 5000 and receive a trade insurance bonus, the bonus will be eligible for withdrawal after a trading volume of EUR 5,000 x 30 = 150,000 is reached.

In the case of requesting a withdrawal when the required trading volume has not been reached or in the case the client requests to close the account, the trading account can be liquidated only after the penalty fee of 18% of the total amount to be withdrawn is indemnified.

 

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